Menu
Your Cart

Frequently Asked Questions

Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Address Book Entries” → Edit your account information and Shipping address here.



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Forgotten Password” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.



Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.



Q. What is the product's transaction currency?
All products transaction currency will be done in available currency.
 

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please send us an email to [email protected] for us to clear your doubts.


Q. How to use coupon code?

Click On "View Cart"



Enter your coupon code